ALL CNC Service & Sales LLCALL CNC Service & Sales LLC

Ship-in programs — European-built DMG MORI machines only

Repair, Reconditioning, Retrofit & OEM Spare Parts

Our DMG MORI factory-trained technicians remove and reinstall the components. Spindles, milling heads and control components are repaired in Germany to OEM specification through the OEM partner network — at the OEM or at specialist German repair partners — with genuine OEM parts; Sauter turrets are overhauled to OEM specification with genuine Sauter parts. That is exactly why these programs are limited to European-built machines.

Short answer

All CNC Service & Sales runs ship-in repair programs for European-built DMG MORI, DECKEL MAHO and Gildemeister machines: our factory-trained technicians remove and reinstall the component, and spindles, milling heads and control components are repaired in Germany to OEM spec. Sauter turrets are overhauled to OEM specification with genuine Sauter parts, and retrofits replace obsolete parts with current German OEM parts. Our standard warranty is one year on all parts and products sold, and on spindle overhauls, unless explicitly stated otherwise.

Spindle Repair to OEM Specification

For European-built DMG MORI machines.

Spindles from European-built DMG MORI, Gildemeister and DECKEL MAHO machines are repaired in Germany to OEM spec, with original parts. We handle the export and import logistics and paperwork. Spindles are repaired in Germany to OEM spec, with original parts, and standard repairs can often be completed in about one week plus shipping.

Spindle repair: process, turnaround & FAQ →

Milling-Head Overhaul to OEM Specification

For European-built DMG MORI machines.

Our technicians pull the head and crate it. In Germany it is completely reconditioned to OEM spec. Bearings, gears, drive and seals are brought back to factory spec with genuine OEM parts. We send the shipping documents and handle portal-to-portal transport on most parts.

  1. We send the shipping documents
  2. Repair to OEM spec in Germany
  3. Portal-to-portal return
Milling head lifted out of the machine on a hoist1

Receive

We handle the shipping

We send the documents to ship the head out and back, and arrange portal-to-portal transport on most parts.

Milling head crated for transport to the repair in Germany2

Ship

Crated & shipped

We crate the head and arrange portal-to-portal transport to and from the repair in Germany.

Reconditioned milling head after repair to OEM specification3

Repair to OEM spec

Reconditioned in Germany

Complete reconditioning in Germany to OEM specification, with genuine OEM parts.

Reconditioned milling head reinstalled in the machine4

Return

Reinstalled & verified

Back in the machine and set to factory accuracy by a DMG MORI factory-trained specialist.

Sauter Turret Repair to OEM Specification

For European-built DMG MORI machines.

A ship-in service for Sauter turrets. We send you the shipping documents for sending the unit out and getting it back, and we handle portal-to-portal shipping on most parts. The turret is overhauled to OEM specification with genuine Sauter parts — factory specifications, full OEM quality.

  1. We send the shipping documents
  2. Repair to OEM spec
  3. Portal-to-portal return
Sauter turret in the machine before removal1

Receive

We handle the shipping

We send the documents to ship the turret out and back, and arrange portal-to-portal transport on most parts. The unit comes in as-removed and we document its condition on arrival.

Sauter turret torn down on the bench for inspection2

Diagnose

Teardown & inspection

Disassembled on the bench down to the core components, each evaluated against OEM tolerances.

Sauter turret drive shaft, worn original beside the reconditioned part3

Repair to OEM spec

Reconditioned to factory spec

Worn components — like the drive shaft shown here, before and after — restored to OEM specification with genuine Sauter parts.

Reconditioned Sauter turret reinstalled in the machine4

Return

Reinstalled & indexing

Reassembled, function-checked and reinstalled — back to factory accuracy and ready to index.

Retrofit & Modernization

For European-built DMG MORI machines.

When a component fails and the original is obsolete or no longer supported, we replace it with current German OEM parts so the machine keeps running to factory spec instead of being scrapped. Examples: coolant/lubrication units, Waldmann machine lighting, and other obsolete components.

New OEM coolant / lubrication unit after retrofitAfter
Worn original coolant / lubrication unit before retrofit
Before

Coolant / lubrication unit retrofit

Drag the handle to compare: a worn, obsolete coolant/lube unit replaced with a current German OEM assembly — the machine keeps producing to factory spec instead of heading for scrap.

Control Repair & Exchange

For European-built DMG MORI machines.

Failed Siemens or Heidenhain control and feedback components — drives, control modules, operator panels, Heidenhain linear scales, and spindle encoders — are repaired where viable, or exchanged and replaced with new genuine parts. We also repair and exchange touch probes and laser tool-setters from Renishaw, Heidenhain, and Blum. Routed through our service network and restored to factory specification.

Siemens SINUMERIK control and SINAMICS drives repaired to factory specificationSiemens SINAMICS drive modules

Not sure where your machine was built?

Send us your machine model and serial number — we'll confirm eligibility within one business day.

Check eligibility →

Got a component to send in?

Tell us the part and machine — we'll send the shipping documents.

(832) 755-9156service@allcncs.com

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