Ship-in to Germany — European-built DMG MORI machines only
Repair, Reconditioning, Retrofit & OEM Spare Parts
We route every job through our original German service network — rebuilt to factory specifications with genuine OEM parts by factory-trained technicians. That direct line to the source is exactly why these programs are limited to European-built machines.
OEM Spindle Service
For European-built DMG MORI machines.We make the logistics easy: we send you the shipping documents for sending the spindle out and getting it back, and we handle portal-to-portal shipping on most parts. From there it routes through the original German OEM partners — KESSLER and DMG spindle standard repairs can often be completed in about one week plus shipping. Original spare parts, used/defective spindle evaluation, retrofit options and full OEM spare-parts support.
- We send the shipping documents
- OEM repair in Germany ~1 week
- Portal-to-portal return
1Receive
We handle the shipping
We send the documents to ship the spindle out and back, and arrange portal-to-portal transport on most parts. It's pulled and crated, and we log the fault and incoming condition.
2Diagnose
Teardown & evaluation
Fully disassembled and inspected — bearings, shaft, housing and drawbar measured against factory tolerances.
3OEM repair
Rebuilt to factory spec
Repaired in Germany with original spare parts and set to OEM specifications, then precision-measured during reassembly.
4Return
Tested, packed, shipped back
Clamp-force and run-out verified, preserved and crated, then returned ready to install.
OEM Milling-Head Overhaul
For European-built DMG MORI machines.We pull the head, crate it, and route it through the German OEM partner network for complete reconditioning — bearings, gears, drive and seals to factory spec with genuine OEM parts. We send the shipping documents and handle portal-to-portal transport on most parts.
- We send the shipping documents
- OEM repair in Germany
- Portal-to-portal return
1Receive
We handle the shipping
We send the documents to ship the head out and back, and arrange portal-to-portal transport on most parts.
2Ship
Crated & shipped
We crate the head and arrange portal-to-portal transport to and from the German OEM partner network.
3OEM repair
Reconditioned in Germany
Complete reconditioning by factory-trained technicians with genuine OEM parts, set to factory specification.
4Return
Reinstalled & verified
Back in the machine and set to factory accuracy by a DMG MORI factory-trained specialist.
OEM Sauter Turret Repair
For European-built DMG MORI machines.A ship-in service for Sauter turrets. We send you the shipping documents for sending the unit out and getting it back, and we handle portal-to-portal shipping on most parts. The turret is overhauled through the original German OEM partner network — genuine Sauter parts, factory specifications, full OEM quality.
- We send the shipping documents
- OEM repair in Germany
- Portal-to-portal return
1Receive
We handle the shipping
We send the documents to ship the turret out and back, and arrange portal-to-portal transport on most parts. The unit comes in as-removed and we document its condition on arrival.
2Diagnose
Teardown & inspection
Disassembled on the bench down to the core components, each evaluated against OEM tolerances.
3OEM repair
Reconditioned to factory spec
Worn components — like the drive shaft shown here, before and after — restored in Germany with genuine Sauter parts.
4Return
Reinstalled & indexing
Reassembled, function-checked and reinstalled — back to factory accuracy and ready to index.
Retrofit & Modernization
For European-built DMG MORI machines.When a component fails and the original is obsolete or no longer supported, we replace it with current German OEM parts so the machine keeps running to factory spec instead of being scrapped. Examples: coolant/lubrication units, Waldmann machine lighting, and other obsolete components.
After
Coolant / lubrication unit retrofit
Drag the handle to compare: a worn, obsolete coolant/lube unit replaced with a current German OEM assembly — the machine keeps producing to factory spec instead of heading for scrap.
Control Repair & Exchange
For European-built DMG MORI machines.Failed Siemens or Heidenhain control and feedback components — drives, control modules, operator panels, Heidenhain linear scales, and spindle encoders — are repaired where viable, or exchanged and replaced with new genuine parts. We also repair and exchange touch probes and laser tool-setters from Renishaw, Heidenhain, and Blum. Routed through our service network and restored to factory specification.
Not sure where your machine was built?
Send us your machine model and serial number — we'll confirm eligibility within one business day.
Got a component to send in?
Tell us the part and machine — we'll send the shipping documents.
Looking for Rotoclear installation or camera-system support? That's multi-brand — any machine make — over here.