Privacy Policy

All CNC Service & Sales LLC (“All CNC”) respects your privacy. This page explains what information we collect on this website, why, and the choices you have.

What we collect

Apart from the analytics described below, which runs only with your consent, we only collect personal information you choose to send us — for example through the contact form or the Rotoclear configurator (name, company, email, phone, and your configuration). We use it solely to answer you and prepare your quote. We do not sell it or share it for advertising.

Quote photos: if you attach photos to a quote request, we use them only to prepare your quote. They are kept in private storage that is not publicly accessible. Photos sent with a quote request are deleted one year after the request; photos uploaded but never sent are deleted after 7 days.

Fit check and before & after: photos you send with a Rotoclear fit check are handled like quote photos and deleted one year after the request. Photos and clips you share in “Share your before & after” are uploaded as soon as you pick them; if you don't send the form, they are deleted after 7 days. Once sent, they are used for our marketing only with your consent, kept in private storage and deleted two years after you send them; copies we have already published stay in use until you ask us to remove them. You can withdraw your consent at any time by emailing service@allcncs.com.

Cookies

This site uses a small number of cookies:

• cnc_consent — remembers your cookie choice (strictly necessary, up to 12 months).
• NEXT_LOCALE — remembers your language preference (strictly necessary, 12 months).
• _ga / _ga_* — Google Analytics visit statistics. Set only if you click Accept in the cookie banner (up to 24 months).
• _gcl_au / _gcl_aw — Google Ads conversion measurement: remember that you arrived via a Google Ads advertisement so that a later quote or contact request can be attributed to the campaign. Set only if you click Accept in the cookie banner (90 days).
• ph_*_posthog — PostHog product analytics and session recordings. Set only if you click Accept in the cookie banner (up to 12 months).

You can withdraw or change your consent at any time via “Cookie settings” in the footer. Declining deletes the analytics cookies and related data stored in your browser.

Analytics

With your consent we use Google Analytics 4 to understand which pages are visited, and PostHog to understand how visitors use the site, including session recordings in which text typed into forms is masked. PostHog collects a pseudonymous identifier, device and browser information, your IP address and your interactions with the site; this data is hosted in the United States (PostHog Cloud US). Without your consent, no analytics script is loaded at all. If you reached the site through a Google Ads advertisement, Google Analytics also records — with your consent — that your visit came from that ad, so we can see which campaigns lead to quote and contact requests (conversion measurement). The events sent for this contain no name, email address or phone number, and we do not use this data for personalised advertising or remarketing. If you send us a quote request after accepting analytics, it also carries the campaign tag of the link that first brought you to the site (for example utm_source), so our team can see which campaign led to it; without that consent, no campaign tag is sent.

Questions or requests

To access, correct, or delete your personal information, or for any privacy question, write to service@allcncs.com.